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Cloud Management Services Terms & Conditions

Terms and Conditions for Lifetime Free Cloud Management

1. Acceptance of Terms

By activating, registering, or using the D-Link cloud management services, you agree to be bound by these Terms and Conditions.

2. Definition of Lifetime Free Cloud Management

“Lifetime Free Cloud Management” refers to the availability of basic cloud based device management services provided by D-Link for supported devices for the operational lifetime of the product.

The service allows users to register, configure, monitor, and manage compatible D-Link devices through the designated D-Link cloud management platform without recurring license fees.

3. Scope of Free Cloud Services

The lifetime free cloud service includes standard cloud management features such as:

  • Device onboarding and registration

  • Remote configuration and monitoring

  • Firmware management and upgrade notifications

  • Basic network monitoring and device status reporting

  • Standard cloud dashboard access

The specific features included in the free service may vary depending on product model and platform capabilities.

4. Definition of Product Lifetime

“Product lifetime” refers to the period during which the product:

  • remains supported by D-Link cloud infrastructure, and

  • continues to operate with the compatible cloud platform.

Product lifetime does not mean the lifetime of the purchaser or the physical durability of the hardware components.

5. Service Availability

Cloud services depend on:

  • internet connectivity

  • availability of D-Link cloud servers

  • compatibility between device firmware and cloud platform.

D-Link does not guarantee uninterrupted or error free cloud service availability.

6. Advanced or Premium Features

Certain features may be introduced in the future that are classified as advanced or premium services. These features may require:

  • separate subscription

  • additional licenses

  • paid service plans.

The lifetime free cloud management applies only to the basic cloud management functions.

7. Platform Evolution and Service Changes

D-Link reserves the right to:

  • modify, update, or improve cloud platform functionality

  • adjust available features within the free service tier

  • discontinue legacy features or services when necessary.

D-Link reserves the right to transition the Free Cloud Management tier to a different service model or discontinue the free tier entirely upon reasonable notice published on the D-Link website.

Where possible, D-Link will provide reasonable notice before significant service changes.

8. Product End-of-Support

When a product reaches End-of-Life (EOL) or End-of-Support (EOS) status:

  • cloud management services for that product may be limited or discontinued

  • firmware updates and security patches may no longer be provided.

Product lifecycle announcements will be published on the official D-Link website.

9. Service Availability by Region

Cloud management services may vary by country or region due to regulatory requirements, infrastructure availability, or service deployment limitations.

D-Link reserves the right to limit, modify, or discontinue cloud services in certain regions where required by applicable laws, regulations, or operational considerations.

10. User Responsibilities

Users are responsible for:

  • maintaining secure account credentials

  • ensuring proper device firmware updates

  • complying with all applicable network and cybersecurity regulations.

Misuse of the cloud platform may result in service suspension.

11. Force Majeure and Infrastructure Outages

D-Link shall not be responsible for any failure or delay in providing cloud services caused by circumstances beyond its reasonable control, including but not limited to:

  • internet service disruptions

  • cloud infrastructure outages

  • data center failures

  • cyberattacks or security incidents

  • acts of government

  • natural disasters or other force majeure events.

12. LIMITATION OF LIABILITY

To the maximum extent permitted by law, D-Link shall not be liable for:

  • service interruptions or downtime

  • loss of configuration or operational data

  • indirect or consequential damages arising from use of the cloud service.

13. Cloud Service and Hardware Warranty

These terms apply to Cloud Management Services only and are separate from the D-Link Hardware Warranty provided with this product.

14. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of Singapore.

Any dispute arising out of or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of the Republic of Singapore.

15. Terms Updates and Access to Latest Version

D-Link may revise these Terms and Conditions from time to time.

Users are advised to visit here or www.dlink.com.sg to get the latest version of “Terms and Conditions for Lifetime Free Cloud Management.”

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