# FAQs

{% content-ref url="faqs/why-can-i-not-see-the-ssid-of-e15" %}
[why-can-i-not-see-the-ssid-of-e15](https://support.dlink.com.sg/consumer/wi-fi-extender-access-point/e15/faqs/why-can-i-not-see-the-ssid-of-e15)
{% endcontent-ref %}

{% content-ref url="faqs/how-do-i-change-my-e15-from-wireless-mode-to-ethernet-backhaul" %}
[how-do-i-change-my-e15-from-wireless-mode-to-ethernet-backhaul](https://support.dlink.com.sg/consumer/wi-fi-extender-access-point/e15/faqs/how-do-i-change-my-e15-from-wireless-mode-to-ethernet-backhaul)
{% endcontent-ref %}

{% content-ref url="faqs/how-do-i-enable-both-2.4ghz-and-5ghz" %}
[how-do-i-enable-both-2.4ghz-and-5ghz](https://support.dlink.com.sg/consumer/wi-fi-extender-access-point/e15/faqs/how-do-i-enable-both-2.4ghz-and-5ghz)
{% endcontent-ref %}

{% content-ref url="faqs/how-do-i-set-up-e15-using-the-wps-button" %}
[how-do-i-set-up-e15-using-the-wps-button](https://support.dlink.com.sg/consumer/wi-fi-extender-access-point/e15/faqs/how-do-i-set-up-e15-using-the-wps-button)
{% endcontent-ref %}

{% content-ref url="faqs/how-to-change-wireless-security-encryption" %}
[how-to-change-wireless-security-encryption](https://support.dlink.com.sg/consumer/wi-fi-extender-access-point/e15/faqs/how-to-change-wireless-security-encryption)
{% endcontent-ref %}

{% content-ref url="faqs/how-to-access-the-admin-page-of-the-e15-extender" %}
[how-to-access-the-admin-page-of-the-e15-extender](https://support.dlink.com.sg/consumer/wi-fi-extender-access-point/e15/faqs/how-to-access-the-admin-page-of-the-e15-extender)
{% endcontent-ref %}

{% content-ref url="faqs/how-to-reset-the-e15-to-factory-default" %}
[how-to-reset-the-e15-to-factory-default](https://support.dlink.com.sg/consumer/wi-fi-extender-access-point/e15/faqs/how-to-reset-the-e15-to-factory-default)
{% endcontent-ref %}

{% content-ref url="faqs/how-to-backup-and-restore-configuration" %}
[how-to-backup-and-restore-configuration](https://support.dlink.com.sg/consumer/wi-fi-extender-access-point/e15/faqs/how-to-backup-and-restore-configuration)
{% endcontent-ref %}

{% content-ref url="faqs/how-to-change-wireless-ssid-and-password" %}
[how-to-change-wireless-ssid-and-password](https://support.dlink.com.sg/consumer/wi-fi-extender-access-point/e15/faqs/how-to-change-wireless-ssid-and-password)
{% endcontent-ref %}

{% content-ref url="faqs/how-to-setup-time-zone" %}
[how-to-setup-time-zone](https://support.dlink.com.sg/consumer/wi-fi-extender-access-point/e15/faqs/how-to-setup-time-zone)
{% endcontent-ref %}

{% content-ref url="faqs/how-to-change-admin-password" %}
[how-to-change-admin-password](https://support.dlink.com.sg/consumer/wi-fi-extender-access-point/e15/faqs/how-to-change-admin-password)
{% endcontent-ref %}

{% content-ref url="faqs/how-do-i-set-up-and-install-my-e15-range-extender-via-webgui" %}
[how-do-i-set-up-and-install-my-e15-range-extender-via-webgui](https://support.dlink.com.sg/consumer/wi-fi-extender-access-point/e15/faqs/how-do-i-set-up-and-install-my-e15-range-extender-via-webgui)
{% endcontent-ref %}

{% content-ref url="faqs/how-to-update-firmware-manually-on-my-e15-extender" %}
[how-to-update-firmware-manually-on-my-e15-extender](https://support.dlink.com.sg/consumer/wi-fi-extender-access-point/e15/faqs/how-to-update-firmware-manually-on-my-e15-extender)
{% endcontent-ref %}

{% content-ref url="faqs/how-do-i-set-up-and-install-my-e15-range-extender-via-app" %}
[how-do-i-set-up-and-install-my-e15-range-extender-via-app](https://support.dlink.com.sg/consumer/wi-fi-extender-access-point/e15/faqs/how-do-i-set-up-and-install-my-e15-range-extender-via-app)
{% endcontent-ref %}

{% content-ref url="faqs/how-to-create-a-mesh-network-with-eagle-pro-ai-smart-router-r15-and-mesh-extender-e15" %}
[how-to-create-a-mesh-network-with-eagle-pro-ai-smart-router-r15-and-mesh-extender-e15](https://support.dlink.com.sg/consumer/wi-fi-extender-access-point/e15/faqs/how-to-create-a-mesh-network-with-eagle-pro-ai-smart-router-r15-and-mesh-extender-e15)
{% endcontent-ref %}

{% content-ref url="faqs/introduction-to-eagle-pro-ai-assistant" %}
[introduction-to-eagle-pro-ai-assistant](https://support.dlink.com.sg/consumer/wi-fi-extender-access-point/e15/faqs/introduction-to-eagle-pro-ai-assistant)
{% endcontent-ref %}

{% content-ref url="faqs/introduction-to-eagle-pro-ai-app-overview-and-features" %}
[introduction-to-eagle-pro-ai-app-overview-and-features](https://support.dlink.com.sg/consumer/wi-fi-extender-access-point/e15/faqs/introduction-to-eagle-pro-ai-app-overview-and-features)
{% endcontent-ref %}

{% content-ref url="faqs/introduction-to-eagle-pro-ai-parental-control" %}
[introduction-to-eagle-pro-ai-parental-control](https://support.dlink.com.sg/consumer/wi-fi-extender-access-point/e15/faqs/introduction-to-eagle-pro-ai-parental-control)
{% endcontent-ref %}