> For the complete documentation index, see [llms.txt](https://support.dlink.com.sg/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.dlink.com.sg/consumer/wi-fi-extender-access-point/e15/faqs.md).

# FAQs

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[Why can I not see the SSID of E15](/consumer/wi-fi-extender-access-point/e15/faqs/why-can-i-not-see-the-ssid-of-e15.md)
{% endcontent-ref %}

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[How do I change my E15 from Wireless mode to Ethernet backhaul](/consumer/wi-fi-extender-access-point/e15/faqs/how-do-i-change-my-e15-from-wireless-mode-to-ethernet-backhaul.md)
{% endcontent-ref %}

{% content-ref url="/spaces/AsNvP4j1V0u2MDOjtqo2/pages/ABGFAYJpPqa3V5DJAByQ" %}
[How do I enable both 2.4ghz and 5ghz](/consumer/wi-fi-extender-access-point/e15/faqs/how-do-i-enable-both-2.4ghz-and-5ghz.md)
{% endcontent-ref %}

{% content-ref url="/spaces/AsNvP4j1V0u2MDOjtqo2/pages/3XVRcMsXVHCKgdnGxAJM" %}
[How do I set up E15 using the WPS button](/consumer/wi-fi-extender-access-point/e15/faqs/how-do-i-set-up-e15-using-the-wps-button.md)
{% endcontent-ref %}

{% content-ref url="/spaces/AsNvP4j1V0u2MDOjtqo2/pages/rWZYu66aVfccs13vydlO" %}
[How to change wireless security encryption](/consumer/wi-fi-extender-access-point/e15/faqs/how-to-change-wireless-security-encryption.md)
{% endcontent-ref %}

{% content-ref url="/spaces/AsNvP4j1V0u2MDOjtqo2/pages/AOFREVaWwZhUDv89FIzg" %}
[How to access the admin page of the E15 Extender](/consumer/wi-fi-extender-access-point/e15/faqs/how-to-access-the-admin-page-of-the-e15-extender.md)
{% endcontent-ref %}

{% content-ref url="/spaces/AsNvP4j1V0u2MDOjtqo2/pages/OeM7q5wvbgeMvr3rOfuC" %}
[How to reset the E15 to factory default](/consumer/wi-fi-extender-access-point/e15/faqs/how-to-reset-the-e15-to-factory-default.md)
{% endcontent-ref %}

{% content-ref url="/spaces/AsNvP4j1V0u2MDOjtqo2/pages/w2yohPCPkCEJ2kKszKPn" %}
[How to backup & restore configuration](/consumer/wi-fi-extender-access-point/e15/faqs/how-to-backup-and-restore-configuration.md)
{% endcontent-ref %}

{% content-ref url="/spaces/AsNvP4j1V0u2MDOjtqo2/pages/zDi9mUbXbsBZWxmGUVAx" %}
[How to change wireless SSID and Password](/consumer/wi-fi-extender-access-point/e15/faqs/how-to-change-wireless-ssid-and-password.md)
{% endcontent-ref %}

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[How to setup time zone](/consumer/wi-fi-extender-access-point/e15/faqs/how-to-setup-time-zone.md)
{% endcontent-ref %}

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[How to change admin password](/consumer/wi-fi-extender-access-point/e15/faqs/how-to-change-admin-password.md)
{% endcontent-ref %}

{% content-ref url="/spaces/AsNvP4j1V0u2MDOjtqo2/pages/TpwvcXq2q6gt7BDUE8Tw" %}
[How do I set up and install my E15 range extender via WebGUI](/consumer/wi-fi-extender-access-point/e15/faqs/how-do-i-set-up-and-install-my-e15-range-extender-via-webgui.md)
{% endcontent-ref %}

{% content-ref url="/spaces/AsNvP4j1V0u2MDOjtqo2/pages/5IrNQtoJNie8pn0D3w6T" %}
[How to update firmware manually on my E15 Extender](/consumer/wi-fi-extender-access-point/e15/faqs/how-to-update-firmware-manually-on-my-e15-extender.md)
{% endcontent-ref %}

{% content-ref url="/spaces/AsNvP4j1V0u2MDOjtqo2/pages/WZnuerYMuitqP9eNC0yS" %}
[How do I set up and install my E15 range extender via App](/consumer/wi-fi-extender-access-point/e15/faqs/how-do-i-set-up-and-install-my-e15-range-extender-via-app.md)
{% endcontent-ref %}

{% content-ref url="/spaces/AsNvP4j1V0u2MDOjtqo2/pages/u9S2o1hoIuHul26gaxeN" %}
[How to create a Mesh Network with Eagle Pro AI Smart Router (R15) & Mesh Extender (E15)](/consumer/wi-fi-extender-access-point/e15/faqs/how-to-create-a-mesh-network-with-eagle-pro-ai-smart-router-r15-and-mesh-extender-e15.md)
{% endcontent-ref %}

{% content-ref url="/spaces/AsNvP4j1V0u2MDOjtqo2/pages/PGGeRQ3sCYSnLG6b6Te3" %}
[Introduction to Eagle Pro AI Assistant](/consumer/wi-fi-extender-access-point/e15/faqs/introduction-to-eagle-pro-ai-assistant.md)
{% endcontent-ref %}

{% content-ref url="/spaces/AsNvP4j1V0u2MDOjtqo2/pages/BEhvuKTgcFzdVhuac0uX" %}
[Introduction to Eagle Pro AI App Overview & Features](/consumer/wi-fi-extender-access-point/e15/faqs/introduction-to-eagle-pro-ai-app-overview-and-features.md)
{% endcontent-ref %}

{% content-ref url="/spaces/AsNvP4j1V0u2MDOjtqo2/pages/6Ag2caIQ76MqdFDa8OuC" %}
[Introduction to Eagle Pro AI Parental Control](/consumer/wi-fi-extender-access-point/e15/faqs/introduction-to-eagle-pro-ai-parental-control.md)
{% endcontent-ref %}


---

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