> For the complete documentation index, see [llms.txt](https://support.dlink.com.sg/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.dlink.com.sg/consumer/5g-4g-mobile-hotspot-mifi/dwr-u2100-esim/faqs/how-to-add-esim-to-the-dwr-u2100-5g-mobile-hotspot.md).

# How to add eSIM to the DWR-U2100 5G Mobile Hotspot

Upload and activate an eSIM on the D-Link DWR-U2100 5G Mobile Hotspot using the D-Link Mobile Connect app and a QR code from your mobile carrier.  Use this guide to upload and activate an eSIM on the **D-Link DWR-U2100 5G Mobile Hotspot**.

You need an active eSIM plan, a QR code from your carrier, and the **D-Link Mobile Connect App**.

### Before you start

{% stepper %}
{% step %}
Purchase an eSIM data roaming package from your mobile operator or service provider.
{% endstep %}

{% step %}
Make sure the eSIM package includes a QR code for activation.
{% endstep %}

{% step %}
Download and install the D-Link Mobile Connect App on iOS or Android.
{% endstep %}
{% endstepper %}

### Connect to your DWR-U2100

{% stepper %}
{% step %}
Turn on Wi-Fi and mobile data on your phone.  Make sure your phone has internet access.
{% endstep %}

{% step %}
Power on the DWR-U2100 and enable Wi-Fi.

* Default SSID: `DLink2G_xxxx` or `DLink5G_xxxx`
  {% endstep %}

{% step %}
Connect your phone to the DWR-U2100 Wi-Fi network.
{% endstep %}

{% step %}
Open the D-Link Mobile Connect App and sign in as `Admin`.

* Login details are printed on the DWR-U2100 product label.
  {% endstep %}
  {% endstepper %}

### Upload the eSIM profile with a QR code

{% stepper %}
{% step %}
In the app, select <mark style="background-color:$primary;">**\[eSIM Plan Activation]**</mark>.

<figure><img src="/files/515fVnt3yclrn6kUGu12" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}
Choose an empty slot in the eSIM plan list.
{% endstep %}

{% step %}
In <mark style="background-color:$primary;">**\[eSIM Card Information]**</mark>, tap the QR code icon in the lower-right corner.
{% endstep %}

{% step %}
Scan the QR code provided with your eSIM package.

<figure><img src="/files/iOoVi1Q7jc8TDjploPIX" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/fkwFUIdibfOwOjMTF0ph" alt=""><figcaption></figcaption></figure>

{% endstep %}
{% endstepper %}

### Confirm eSIM activation

{% stepper %}
{% step %}
After upload, the eSIM profile appears under <mark style="background-color:$primary;">**\[eSIM Card Information]**</mark>.
{% endstep %}

{% step %}
Edit the <mark style="background-color:$primary;">**\[Card Name]**</mark> so you can identify the eSIM profile easily.
{% endstep %}
{% endstepper %}

### Troubleshooting

{% stepper %}
{% step %}
If the eSIM upload fails, confirm your phone has internet access and scan the QR code again.

Also make sure you selected an available eSIM slot.
{% endstep %}
{% endstepper %}

### Ready to Use

<mark style="color:$success;">Your DWR-U2100 is now ready for eSIM data roaming and mobile hotspot sharing.</mark>