# How do I factory reset DWR-933M

**Soft Reset via web GUI**

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{% step %}
From the device you want to connect to (smartphones, laptops, or computers). Connect\
your DWR-933M to the Wi-Fi or USB type C cable. The default Wi-Fi network name (SSID)\
is D-LINK2G-XXXX, with the password printed on the back of your router.

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Once connected, open a web browser and type in the URL bar <https://192.168.1.1> and hit\
enter.

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You will be prompted to enter the username and password to access the router’s\
settings.

Username: admin\
Password: \[device password found on the label]

<figure><img src="https://4142062250-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAsNvP4j1V0u2MDOjtqo2%2Fuploads%2F7ff3O6KNDAHpJQXl3TVj%2FScreenshot%202026-02-27%20at%204.11.00%E2%80%AFPM.png?alt=media&#x26;token=a6813e4a-4b4a-4ac4-9ab5-e423e6ac9706" alt=""><figcaption></figcaption></figure>

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### Once logged in, navigate to the More tab, then click Factory reset on the left-hand menu.

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### To initiate the factory reset, click “Confirm factory reset”

<figure><img src="https://4142062250-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAsNvP4j1V0u2MDOjtqo2%2Fuploads%2FuDyjyAp99dIKn6EcWaWp%2FScreenshot%202026-02-27%20at%204.11.24%E2%80%AFPM.png?alt=media&#x26;token=25935a3a-ef5d-4dd7-92da-d3d6c22edfb8" alt=""><figcaption></figcaption></figure>
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**Hard Reset**

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### The reset button is located next to the WPS button.

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Make sure the DWR-933M Router is turned on. Using an implement such as a\
straightened paperclip to press and hold the reset button on the router for 5 seconds and\
release.

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As the device resets, all LED indicators will briefly turn off for a few seconds and then turn\
back on. Please wait for up to a minute for the reset procedure to be fully completed.

<figure><img src="https://4142062250-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAsNvP4j1V0u2MDOjtqo2%2Fuploads%2FF6YseJPG5N1rJk0UYbVn%2FScreenshot%202026-02-27%20at%204.12.37%E2%80%AFPM.png?alt=media&#x26;token=1ec4b705-bc54-424d-9845-95bf9af86198" alt=""><figcaption></figcaption></figure>
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**D-Link Mobile Connect App**

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Download and install the “D-Link Mobile Connect app” from your mobile device’s Play\
Store / Apple store.

<figure><img src="https://4142062250-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAsNvP4j1V0u2MDOjtqo2%2Fuploads%2FfT9f9xMPvYtSTaoZztQR%2FScreenshot%202026-02-27%20at%204.13.34%E2%80%AFPM.png?alt=media&#x26;token=d28d11e8-4c55-4500-84b1-e479a178f65c" alt=""><figcaption></figcaption></figure>

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{% step %}
Ensure the DWR-933M is powered on. On your mobile device, go to Wi-Fi Settings and\
connect to the default Wi-Fi network name (SSID) D-LINK2G-XXXX or DLINK5G-XXXX,\
by default the password printed under the battery on the back of the device.

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### Once connected to the DWR-933M wirelessly. Launch the D-Link Mobile Connect App.

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You will be prompted to enter the username and password to access the router’s settings.\
The default username is **admin** and the password (refer on the device label)

<mark style="color:$primary;">Note: Please check the box below indicating "I have read and agree to the User Agreement." And Press Login.</mark>

<figure><img src="https://4142062250-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAsNvP4j1V0u2MDOjtqo2%2Fuploads%2FDGgjsnUDku81h3ArFFcD%2FScreenshot%202026-02-27%20at%204.14.22%E2%80%AFPM.png?alt=media&#x26;token=6e3e84a6-e704-4728-94ca-84eebfdf6ab0" alt=""><figcaption></figcaption></figure>

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### Navigate to "Settings", then click on “Reset” to initiate the factory reset process

<figure><img src="https://4142062250-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAsNvP4j1V0u2MDOjtqo2%2Fuploads%2FlPPK05oWnAecHfAggTON%2FScreenshot%202026-02-27%20at%204.14.51%E2%80%AFPM.png?alt=media&#x26;token=13f37c3c-0ed1-4e14-9d9a-518d5590315b" alt=""><figcaption></figcaption></figure>

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